In Alberta, the Insurance Act protects consumers by ensuring that you, the vehicle owner, have the right to decide where your car gets repaired. While insurance companies often have preferred repair shops- they cannot force you to use them. The insurance company might try to steer you towards one of their partners, but the law is clear: you can choose a shop you trust.
Why Does It Matter?
Choosing your own repair shop comes with several important advantages, and knowing your rights can help you make an informed decision about where your vehicle is repaired. Here’s why this matters:
1. Quality and Expertise You Can Trust
When you choose us here at Modern Autobody, you’re choosing a team of experienced, certified technicians who are committed to delivering the highest-quality repairs. We focus on personalized service and attention to detail. We are a manufacturer certified shop for 14 brands meaning you know you are getting high quality OEM parts when getting your car repaired here.
2. No Pressure, Just Service
When your insurance company recommends a repair shop, they may be offering you quick, easy and discounted repairs. But quick doesn’t always mean quality, and discounts often come at the expense of attention to detail or the use of lower-quality parts. Here at Modern, we don’t cut corners, and we don’t rush repairs. We treat your car as if it were our own, ensuring that the work is done correctly the first time, every time.
3. Transparency and Communication
One of the biggest advantages of choosing a shop you trust is the clear communication you’ll receive throughout the repair process. We believe in being transparent and keeping you informed every step of the way. We’ll explain what repairs need to be done, provide clear estimates, and let you know how long the process will take.
4. Specialized Repairs
Not all vehicles are created equally, and the same goes for their repairs. We are manufacturer certified with 7 luxury brands, meaning we have the specialized knowledge and experience needed to get the job done right. Insurance-recommended shops may not always have the experience or equipment necessary for these specialized repairs.
If your insurance company tries to steer you towards one of their prefered shops, don’t feel pressured. Remember that you have the right to choose your repair shop. Ultimately, it’s your vehicle and you have the final say where it gets repaired. You have the freedom to select the repair shop that you trust, and you should never feel pressured by your insurance company.
At Modern Auto Body we work for you, not your insurance company. With over fifty years of experience in luxury brands and advocacy for proper repairs don’t hesitate to contact us FIRST before you insurance provider so we can guide you through the claims process. Contact us at 780.451.4757
